Introduction

As you will be aware, there were some teething issues with the release of RdSAP 9.94 yesterday, which was affecting lodgements where an expired report was on the property . This is industry wide and a larger fix is being worked on but in the mean time, we have created a temporary solution which will enable you to continue lodging reports. 

The Issue

The Landmark RdSAP address lookup is working correctly. It is displaying expired EPC’s as a “No” in the automated address lookup. However there is a fault in the Register lodgement rule, where it is preventing lodgement where expired EPC’s are present. 

The Solution

If you have had issues with lodgement or are creating a new report where there is an expired report, you will need to do the following:

1. Select/Re-Select the address from the drop down. 

2. For the time being ignore the automated look up on whether an EPC is present.

3. Head to the bottom of the page and change the property has existing EPC to YES.

4. Enter the reason for new EPC lodgement (most likely expired report if you were having issues) and press SAVE.

5. Then press CALCULATE, CREATE EPC and LODGE. You should then receive a successful lodgement message. 

Thank you for your continued patience with this and we apologise for any inconvenience. Further information on this matter will be provided on iQ-Energy.

Quidos Ltd.